Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
5.2
Location
8.0
Service
7.0
Dining
5.6
Guest reviews
6.2/10
based on 5 reviews
7.3
7.3/10 based on 757 reviews
Lisa
United Kingdom,
June
2024
5.8/10
I had a mixed experience at this hotel. The location was stunning with beautiful views of the lake, but the room needed renovation and was not as clean as expected. The service, however, was exceptional, making up for some of the shortcomings.
Rooms
5.0
The room really needs renovation and the bed was uncomfortable. It was not so clean as we found some garbage around when we arrived.
Service
9.0
The service was very helpful, and the staff went out of their way to provide extra assistance. They were kind, efficient, and a pleasure to deal with.
Location
8.0
The hotel is right beside the lake with amazing views, making it a perfect spot to relax and enjoy the surroundings.
Dining
5.0
The dining experience was like a war zone, the worst I've ever had. However, the fresh sandwiches were a decent option.
Facilities
5.0
Thomas
United Kingdom,
January
2024
6.4/10
The hotel rooms were spacious and could accommodate families comfortably, although lacking certain amenities like a mini bar, fridge, or air conditioner. The service was a mix of helpful and noisy interactions. The location had a great view of the lake but seemed outdated in some areas. The dining experience was simple with occasional shortages, and the facilities were sufficient but not exceptional.
Rooms
7.0
The rooms were spacious and could accommodate families comfortably.
Service
6.0
The service was a mix of helpful and noisy interactions.
Location
7.0
The location had a great view of the lake but seemed outdated in some areas.
Dining
6.0
The dining experience was simple with occasional shortages.
Facilities
6.0
The facilities were sufficient but not exceptional.
Mike
United Kingdom,
October
2023
7.2/10
The hotel's location is stunning, just a short stroll into town and right beside the beautiful Lake Bled. The rooms, however, need a total refurbishment to enhance comfort and enjoyment. The service was friendly and accommodating, though there were some disturbances early in the morning. The dining experience offered good variety, and the facilities were satisfactory.
Rooms
5.0
The rooms, with two beds in a row like a dormitory, need refurbishment due to dark furniture and worn-out mattresses.
Service
7.0
The service was very friendly and accommodating, despite some disturbances early in the morning.
Location
9.0
The hotel's location adjacent to Lake Bled is excellent, offering stunning views and easy access to the town.
Dining
8.0
The dining experience was positive with a good variety of options.
Facilities
7.0
The hotel's facilities were adequate for a comfortable stay.
James
United Kingdom,
August
2023
6.2/10
The hotel had a few drawbacks like dark rooms, cleanliness issues, and overcrowding with uncomfortable beds. On the positive side, the location was good with free parking, and there were adequate dining options available.
Rooms
5.0
The rooms were quite dark even with all lights turned on and not as clean as expected, with some garbage around upon arrival. They could get a bit crowded at times with lumpy, saggy beds.
Service
6.0
The service was a mix of friendly staff and some who seemed insensitive and unfriendly. There was a lack of knowledge about local restaurants, likely due to staff managing multiple tasks alone.
Location
7.0
The location was convenient with free parking, but not the best value for money. It offered easy access to nearby Lake Bohinj and nice views from rooms with lake view balconies.
Dining
7.0
The dining experience provided a fair selection of food, including buffet-style options with limited hot and cold choices. It was more than adequate though not exceptional.
Facilities
6.0
The facilities were decent, offering a homemade soup, but could improve in terms of overall quality and variety.
Jon
United Kingdom,
August
2023
6.2/10
The hotel's location is perfect, with tired-looking cutlery but making up for it with charming ivy on the walls. The rooms, although small and old-school attic style, are clean, but the view requires uncomfortable neck bending. The service was pleasant, including lovely breakfast and free parking, with an issue resolved nicely after some discussion. The dining experience was barely adequate, with disappointing continental breakfast. The hotel is right next to the lake and rowboats, offering a serene atmosphere.
Rooms
5.0
The rooms are really small and old school attic style. View requires uncomfortable neck bending.
Service
7.0
Lovely service including breakfast and free parking, with issues resolved nicely.
Location
9.0
Perfect location next to the lake with serene atmosphere.
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